FAQs
Custom Builds
How much is a guitar, typically?
Guitars start at $2400 for a one pickup instrument and no add-ons. An average guitar runs about $2800-$3200. This all depends on what you want. Guitars can be less or more on your choices in the custom shop.
How long does it take to make a guitar?
Our lead-times are typically around 12-16 weeks on all custom instruments. If you need something sooner, check out our Ready-to-Ship section.
Do I need to pay up front for a custom guitar?
We only require a $500 deposit to begin building your instrument. After the build process is complete, we will contact you via email and request the final balance. No guitar will ship until paid for in-full and all deposits made are non-refundable.
Can you sell just a body or neck?
At the moment, we are only selling complete guitars.
Do you build 7 or 12 string guitars or 5 string basses? baritone?
We currently offer only 6 and 12 string guitars and 4 string basses. We do have short scale options for Bass and baritone options for guitar.
Can I make any shape hollow?
We only offer select guitars as semi-hollow options if physical sizing of the body allows for it. If you don’t see it, it is not available.
Can you build a guitar with my own skatebaord? Do you charge extra?
We are able to build a guitar with your skateboards at no extra charge. If you want to build a guitar with your own boards, please contact us before hand and we will make a note of this. Keep in mind that we have our own stock as well.
How many boards do I need to send to make a guitar?
This all depends on what body styles and wood options you choose. Please fill out a custom shop form and we will let you know via email how many boards to send to our shop.
Can you pick the colors that show on the guitar?
No, we are unable to pick any of the colors that emerge in the guitar. This is a one-of-a-kind color pattern that cannot be replicated. If you can please let us know the colors you do like and don't like, we can try our best to stay within those limits.
Do you make lefty guitars?
Yes. Please write this under notes when filling out your form. There is no additional charge for left handed instruments.
Can you do shapes other than the ones lised on your site?
No, these are the shapes we offer and nothing else.
Can you do custom inlay work?
It depends on what you want done, but we are open to some custom design.
Can you do a 3x3 headstock instead of the in-line tuners?
No, we use our one headstock for all of our instruments.
General
What is your return policy?
We offer returns within 7 days of notice on instruments. Please let us know if anything is wrong or not functioning correctly and we can forward return labels. The buyer is responsible for safe packing and shipping back on any other reasons.
There are NO refunds on custom guitar order deposits.
What do you ship your guitars in?
Every guitar comes with a complimentary MONO Creators TSA approved gig bag.
Do you ship internationally? I do not see my country listed on your site.
We ship all over the world. If you are in another country and interested in anything on the site please email us at contact@prismaguitars.com.
Can I visit your shop?
We love visitors! Just make sure to email us at contact@prismaguitars.com to set an appointment beforehand.